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ATHLETE SUPPORT FAQs

  • CONTACT US - How do I contact the gym/front office?
    For questions directly related to your team, please reach out to your team's coach(es). You can find their contact information under the "Team Info" tab and then your individual team tab. For questions related to operations or administration, please reach out to the front office: email info@pro-spirit.com or starr@pro-spirit.com call (972) 346-9010 after 5:00 pm text (469) 406-6246 3:00 - 9:00 pm
  • ABSENCE - I have to be absent during a regularly scheduled practice time. Who should I notify?
    If you need to miss a practice we ask that you notify your team coach. You can do this using the following link: https://www.pro-spirit.com/absence
  • OPEN GYM - When do open gyms occur and who can attend?
    Open gyms are open to all athletes both Pro Spirit athletes and non Pro Spirit athletes. Open gyms occur every Thursday from 8:00 - 9:00 pm. Please note that open gym will be cancelled when the gym is closed for holidays. Please check the holiday calendar when applicable. - Free for team athletes - $5 for class members - $10 for guest Guests require an annual release form to participate. Please complete here: https://www.pro-spirit.com/release
  • PRIVATE LESSONS - How do I schedule?
    Are you interested in scheduling a private lesson. If you know the coach you would like to schedule with, please email or text them directly. If you need assistance finding a coach and schedule, please email us at info@pro-spirit.com.
  • MAKE UP SESSIONS - How does this work?
    Make up sessions are only available for athletes that have missed at least 1 of their regularly scheduled sessions during business hours. This does NOT include holiday closures. If an athlete has missed a session we will automatically add them to the make up session. Upon arrival, please stop off at the front desk and let them know you are there for a make up sessions. Athletes who have NOT missed a regular class session will be charged an add-on class session of $20. Our make up session is offered once a month on the last Friday of each month from 6:30 - 7:25.
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